Dotdigital

Cart layout

Cart layouts are dynamic blocks of HTML or text content used in triggered messages.

Introduction to cart layouts

Create, edit, copy, and delete your cart layouts.

Manage cart layouts

Check your cart layouts before using them in live messaging.

Preview and test cart layouts

Configure and assign the most effective cart layout for each unique visitor scenario to enhance user experience and increase conversion rates.

Assign a cart layout to a trigger

Learn about cart layout compatibility with responsive design.

Responsive design in cart layout

Learn why your cart layout emails might appear the same after changes, and learn how to see updates.

Why updated cart layout emails may look unchanged

Track cart layout links when sending through Salesforce Marketing Cloud

Basics of cart layouts, including how to create, manage, preview, assign, and troubleshoot.

Get started with Cart layouts

Use Jinja in a cart layout to dynamically display content based on the visitor's behavior and preferences.

Edit cart layout with Jinja

Create a grid‑based cart layout using a pre‑defined template or by editing your cart layout code.

Create a cart with a grid layout

Create multi‑row and multi‑column layouts in your cart layout using manual Jinja loops or the Jinja batch filter.

Create a cart layout with multiple rows and columns

Learn to fit product images seamlessly into your cart layout by ensuring they are precisely sized, using resizing techniques.

Fit product images in your cart layout

Control which products or details appear in your cart layout by using values captured by Fresh Relevance.

Show or hide content based on specific values

Depending on what your script captures, the cart layout typically has access to the product quantity and the product's unit price.

Show the total price for each product row

Effectively highlighting discounted prices in cart layouts can enhance the shopping experience and encourage purchases.

Highlight discounted prices in cart layouts

Edit your cart layout by adjusting its structure, adding rows or columns, or controlling image display.

Build or edit your cart layout

Track the source of clicks by changing the campaign code in your cart layout based on the trigger type or stage.

Change the tracking code for each trigger type/stage

Limit the number of items shown in your cart layout email and display a message when the shopper has more items in their cart than are shown.

Add a remaining items message to a cart layout email

Let your customers know about your free delivery options.

Add a free delivery message to your cart layout emails

Show your customers only the total number of products in their cart and exclude abandoned products.

Add a limited cart total to your cart layout

Display product star ratings in your cart layout emails or SmartBlocks by using Jinja to convert a numerical rating into a set of star icons.

Add star ratings to cart layouts and SmartBlocks

Understand product variants or SKUs in Fresh Relevance and how you can use them for deeper personalization.

Product variants (SKUs)

Generate an unsubscribe link to use in your marketing emails.

Add an unsubscribe link to your emails

Field mapping allows you to control what names from Fresh Relevance are sent to your messaging provider.

Map fields to your messaging provider

Learn to stop sending abandoned cart emails to customers who have completed a purchase.

Prevent abandoned cart emails after purchase

Understand the persistent cart and learn why your customers might see an empty cart.

Persistent cart

mplement advanced Jinja logic, tracking rules, and conditional behaviours to add dynamic messages, thresholds, and rating displays.

Advanced cart layout configuration

Fresh Relevance

Developer hub

Training portal

Contact support

Go to Fresh Relevance

Find answers and get help from Intercom Support and Community Experts

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