You can integrate your Fresh Relevance account with Shopify and Shopify Plus, which includes the following includes:
Continuous product synchronisation
Multi-currency support
Multi-store support
Product variant support
Cart rebuild
Collection and tag synchronisation
Install the Shopify integration
To install the Shopify integration in Fresh Relevance:
Expand the User menu and go to Settings > Website Settings > Site Details.
Select NEXT.
Expand the Website eCommerce System drop-down menu and select Shopify. This opens the Shopify Store List page.
For Shopify Store ID, enter your Shopify store’s ID.
Select CONNECT
Log in to your Shopify store admin and grant permission for the integration to run.
Select Install. This redirects you back to Fresh Relevance. The script and webhooks automatically install on your site.
Webhooks are used to report data back to Fresh Relevance.
Your Shopify store is now visible Connected Stores list:
Product synchronisation
A full product sync automatically begins in the background. This can be run at any time selecting QUEUE FULL PRODUCT RESYNC FOR ALL STORES.
The product sync can sometimes take a long time to complete.
Store connection reset
The connection to the store can be refreshed by selecting RESET ALL STORE CONNECTIONS. This removes and re-adds the script and webhooks.
This operation can take a long time and should not normally be required.
If you are using Shopify in a headless capacity, you should still install the App, as this sets up the webhooks. You may be required to install the script on your front-end manually. For more help, contact our support team.
Connect to multiple Shopify sites
You can connect multiple Shopify stores to your Fresh Relevance account by following the installation process above for each separate store you want to connect to.
Each store creates a new product set in Fresh Relevance, with a site brand equal to the Shopify store ID.
The store ID can be used for filtering in product recommendations and marketing rules.
Contact your account manager to add additional stores to your contract
Settings - Base URL, Synchronizing Collections and Tags
Each store has a settings page that allows you to adjust behavior. Select EDIT to access the page.
From here you can set the:
Store Name
The name of the store in the Fresh Relevance UI.
Base URL
The URL to used for products synced into Fresh Relevance for this store.
Allowed Tags
The list of tags to sync into products in Fresh Relevance.
Allowed Collections
The list of collections to sync into Fresh Relevance. Collections are applied as Fresh Relevance tag values under the tag collection. This can then be used for product filtering and marketing rules.
Cart rebuild
Learn how in Rebuild customer carts on your ecommerce store.