Dotdigital

Learn to remove products a customer has already interacted with to keep your recommendations fresh.

Exclude recently viewed, carted, or purchased products from Recommendations

Automatically change and revert personalized content across multiple channels for seasonal promotions, events, or special campaigns.

Automate seasonal or event-based content

Keep customers coming back by rotating offer banners or other content on a set schedule throughout your campaign.

Put hourly offers on your website

Learn to create and customize countdown timers to drive urgency before your delivery cut-off time.

Configure countdown timers to display your delivery windows

Use Fresh Relevance to automatically display a popover of alternative products whenever a visitor lands on a product page for an item that is out of stock.

Display alternative product recommendations in a popover for out-of-stock items

Greet visitors by name in banners either on your website or in your emails to create a more personal experience, and set a fallback when the name isn’t available.

Personalize banners with visitor names

Learn to set up targeted cart page product recommendations, dynamic banners, and cart abandonment email banners to increase average order value by encouraging customers to qualify for free delivery.

Use product recommendations, cart banners, and emails to help customers qualify for free delivery

Fresh Relevance can display campaign-specific banners or SmartBlocks based on how a visitor first arrived at your site, even if the UTM or referral parameter disappears from the URL as…

Show campaign content across sessions and pages using stored URL parameters

A collection of real-world scenarios showcasing how to get the most out of our tools.

Use cases

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