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Stop a trigger program from sending
Stop a trigger program from sending

You can choose to stop a trigger program temporarily or permanently.

Updated over 6 months ago

Temporarily stop a trigger program

If you only want to prevent a trigger program from running for a short time, the easiest solution is to pause it.

To do this:

  1. Go to Triggers in the left side menu.

  2. Select the Trigger Programs tab.

  3. Select the trigger program you want to pause.

  4. Select the Pause this trigger program check box.

  5. Select SAVE.

This prevents any future emails from being sent.

Pausing a trigger program doesn't queue up the emails that would have been sent, they are discarded.

You‘re presented with a message on the dashboard about any paused triggers.


Permanently stop a trigger program

The simplest way to completely stop a trigger program from sending is to delete it.

To do this:

  1. Go to Triggers in the left side menu.

  2. Select the Trigger Programs tab.

  3. Select the trigger program you want to stop.

  4. Select the Delete icon.

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