Skip to main content

Stop a trigger program from sending

Stop a trigger program temporarily or permanently.

Updated over 2 weeks ago

Trigger programs are essential for automating campaigns, but sometimes you might need to stop them temporarily or permanently.

Temporarily stop a trigger program

To prevent a trigger program from running for a short time, pause it.

  1. Go to Triggers in the left side menu.

  2. Select the Trigger Programs tab.

  3. Select the trigger program you want to pause.

  4. Select the Pause this trigger program check box.

  5. Select SAVE.

Pausing a trigger program prevents any future emails from being sent. Emails that would have been sent are discarded.

You see a message on the dashboard about any paused triggers.


Permanently stop a trigger program

To completely stop a trigger program from sending, delete it.

  1. Go to Triggers in the left side menu.

  2. Select the Trigger Programs tab.

  3. Select the trigger program you want to stop.

  4. Select the Delete icon.

Did this answer your question?