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Pay invoices

Set your payment method and clear outstanding invoices.

Updated over a week ago

Before you start

Things you need to know:

  • The Billing page is hidden if you log in using Dotdigital single sign-on.


Set your payment method

  1. Expand the User menu, then select Billing.

  2. Under the heading Package Details, select UPDATE PAYMENT METHOD.

  3. On the next page, select from:

    • Credit card

    • ACH (for USA)

    • Direct Debit (for UK)

  4. Enter the details for your payment type and select UPDATE PAYMENT METHOD.

This payment method is automatically used for future invoices.


Pay invoices

  1. Expand the User menu, then select Billing.

  2. Under the heading Package Details, select PAY INVOICES. This opens a page which lists all invoices, whether they are outstanding or not.

  3. Choose the invoices you want to pay and select PAY NOW.

If you’re unsure which invoices are outstanding, the accounts team send a monthly email with a full statement.

If you need further help, contact our Accounts team.

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