Fieldname

Description

fn

First name

ln

Last name

sbr

Site Brand

curr

Currency used by this visitor ("currency" for triggered messages)

email

Email Address

mobile

Mobile number, in E.164 format

extend

Dictionary of custom data collected by the data collection script. Only fields specified in Settings > Allowed Fields are passed to the server.

Learn more in HTML API for examples of data that comes after "extend:".

query_data

Values captured from the query collection, to configure this, expand the User menu and go to Settings > Website Settings > Query Collection Fields. Normally used for Analytics codes, for example, utm_campaign, but can be used to capture other data too.

Learn more in Integration API.

Fieldname

Description

n

Full name. Most messaging providers support either Full name, or First name and Last name, but not both.

cp

Cart price: the total price of all the items in the cart. Includes the currency symbol (except for Shopify and some custom carts). This will be in the base currency configured for the client account.

cart_html

A single block of HTML for the cart contents, also called the cart layout. To configure what is included in this, go to Content > Cart Layout.

cart_url

A link back to the cart page seen by this visitor. Use as an alternative to the URL of the product, for creating links where you want the visitor to return.

tms_person_id

The internal unique ID assigned to the person record in the database.

tms_product_url

tms_product_url[0]

The URL of the product on the web store. Where you want the visitor to return when they click. So create links using this URL around everything related to the product, for example, the product image.

Optional zero-based index for the 'nth' product in the cart.

tms_product_name

tms_product_name[0]

The name of the product.

Optional zero-based index for the 'nth' product in the cart.

tms_product_img

tms_product_img[0]

The URL of the product image on the web store. This is commonly used as the image to be inserted into an email.

Optional zero-based index for the 'nth' product in the cart.

tms_product_id

tms_product_id[0]

The ID of the product on the web-store, often a SKU (stock-keeping unit).

Optional zero-based index for the 'nth' product in the cart.

tms_product_up

tms_product_up[0]

The unit price of the product. Includes the currency symbol (except for Shopify and some custom carts). This is in the base currency configured for the client account.

Optional zero-based index for the 'nth' product in the cart.

tms_product_qty

tms_product_qty[0]

The quantity of the product.

tms_product_cat

tms_product_cat[0]

tms_product_cat[0].id

tms_product_cat[0].id|csv

The tag values (categories) of the product. The brackets denote the product index in the current cart. By default the category name is used, by you can use the category ID, tag, or group ID by appending .id, .groupname, or .gid after the product index.

The output defaults to being a list usable in Jinja, with the option of appending |csv to the end to get a comma separated (CSV) value in plain text instead.

product_extra

product_extra[0]

Dictionary of data which extends the products within a cart. Fields for the first product may be mapped using the syntax product_extra:fieldname.

Optional zero-based index for the 'nth' product in the cart.

product_option

product_option[0]

Product options, for example, size or color.

Optional zero-based index for the 'nth' product in the cart.

cart_extra

cart_extra[0]

Dictionary of data that extends the data for a cart.

For example: cart_extra:delivery, cart_extra:cp_exc_vat, cart_extra:cp_inc_vat, cart_extra:vat

cart_id

Automatically generated cart ID - a new ID is created for every visitor session. Useful for sending to external analytics systems using the firehose.

category:current[0]

category:current[0].id

category:current[0].name

Categories of products in the current cart; either IDs or names.

This is different from tms_product_cat in that it represents the categories for the whole cart (or alternative context), not a single product.

category:current:id|csv

CSV list of all the tag values (categories) of products in the current cart.

category:browsed[0]

category:abandoned[0].id

category:purchased[0].id

Categories of products which were browsed, abandoned, or purchased by this person; either IDs or names.

feed:[feed name]

Maps a personalized feed to a block of HTML in a field in the messaging provider.

analytics:[field name]

Maps a calculated analytics value to the messaging provider. The field name takes the form:

[analytic type]_[analytic statistic]_ [number of days]

For example, the quantity of products browsed in the last 7 days would be: browsed_qty_7

To add these:

categoryGroupValue:name_number[number]

This uses Advanced Customer Tagging.

For example, categoryGroupValue:shoetype_7[0] could be the top favorite type of shoe for each person, within the last 7 days.

The name comprises: categoryGroupValue prefix, colon, tag name, underscore, analytic days, open square bracket, number for how big a favorite it is (0 is top favorite, 1 is next, and so on), close square bracket. Check carefully that these numbers are what you want. To edit them:

{{ extra.field_name }}

Extra field data, which may be present in a Custom Signal where field_name is the dynamic name of the field captured.

Fieldname

Description

tms_type

Signal type, for example, Product Browsed (pb).

unique_id

Unique ID for each output row.

signal_id

ID for each signal (may cover multiple rows).

{{ signal.custom_ns }}

Trigger namespace for custom signals.

{{ signal.fdt }}

Session - first activity date/time.

{{ signal.edt }}

Session - expiry date/time.

{{ signal.ldt }}

Session - last activity date/time.

{{ signal.first_url }}

Session - first URL.

{{ signal.last_url }}

Session - last URL.

{{ signal.len_secs }}

Session length, between first date and last activity date, in seconds.

{{ signals.pd | length }}

Number of product details signals.

{{ signals.t | length }}

Number of purchase complete signals.

{{ signals.cu | length }}

Number of custom signals.

{{ signals.b | length }}

Number of cart abandon signals.

{{ signals.ba | length }}

Number of browse abandon signals.

{{ signals.c | length }}

Number of cart signals.

{{ signals.cc | length }}

Number of cart changed signals.

Filter

Description

{{ person.fn | title}}

Person first name, in title case.

{{ person.n | title}}

Person name, in title case.

{{ products[0].n | title}}

First product name, in title case

{{ cart.cp | format_currency('£',2)}}

Cart price, forced to display as a currency with 2 decimal places.

{{ cart.dt | convert_utc_to_timezone("Europe/Paris") }}

The date/time of the cart in the specified time zone.

{{ trigger.contact_type }}

b for cart abandonment, ba for browse abandonment.