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Download a customer's data

This enables you to comply with a GDPR Subject Access Request.

You can export all of the data you hold in the system for a particular customer as a JSON-formatted file.

To do this:

  1. Go to Data > Visitors.

  2. Enter the customer's email address in the search field at the top and select the Search icon.

  3. Right-click the blue download icon to the right of the Person Data section, and select Save Link As...
    The exact wording may differ depending on your browser.

  4. Save the file to your computer.

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