This solution is primarily tailored for holiday businesses or similar situations. It helps prevent emails from being sent, for example, when customers define a start date for their holiday, then abandon the site, and the current date has already passed the holiday's start date.

Before you start

Things you need to know:

You must ensure that a Start Date is captured against your Signals. You can verify this information in the Audit Logs for Visitor Records. For example, the following account captures an 'arrival_date' field:

If this is not being captured as required, contact Support.

Solution

Go to Triggers in the left side menu.
Select the Trigger Programs tab.
Select the trigger program you want to edit.
Under Advanced Features, select EDIT SCRIPT.

Copy and paste the code below into the script field:

function parseDate(dateString) {
  if (dateString.includes("-")) {
    var parts = dateString.split("-");
  } else if (dateString.includes("/")) {
    var parts = dateString.split("/");
  } else {
    return null;
  }
  if (parts[0].length === 4) {
    return Date.parse(parts[0] + "-" + parts[1] + "-" + parts[2]);
  } else {
    return Date.parse(parts[2] + "-" + parts[1] + "-" + parts[0]);
  }
}
result.proceed = false;
var currentDate = new Date();
var startDate = INSERT SIGNAL FIELD HERE; 
// If signal field does not exist, startDate will be undefined
if (startDate) { // Check if startDate (signal field) exists
  var formattedDate = new Date(parseDate(startDate));
  if (formattedDate > currentDate) {
    result.proceed = true;
  } else {
    result.proceed = false;
  }
} else { // If startDate (signal field) does not exist (
undefined), set result.proceed to true
  result.proceed = true;
}

You must replace INSERT SIGNAL FIELD HERE on Line 19 with the start_date or holiday_date variable you’re capturing. For example:

cart.p[0].opt.arrival_date
cart.p[0].opt.arrival
cart.p[0].opt.start
cart.p[0].opt.start_date

The script only supports the following date formats:

YYYY-MM-DD
DD-MM-YYYY
YYYY/MM/DD
DD/MM/YYYY

Select RUN to test the script to confirm its functionality for your account:
Select SAVE.

We advise that you then monitor the Audit Logs of your visitors over the next few days. To do this, you can check Browse/Cart Abandon Signals for visitors:

Go to Reports > All Reports.
Expand the Site Activity & Insight drop-down menu and select Browse and Cart Abandons.

Cart and SmartBlock layout functions