If someone purchases a product, but subsequently returns to your site and browses a product, or carts something, they could receive an abandonment email, based on the settings in your account and their history. By default, the system suppresses these sends for 24 hours after a purchase.
To configure this, expand the User menu and go to Settings > Trigger Settings then edit the Abandonment After Purchase - Suppression Interval (Minutes) value .
If you wish to specify the time on a trigger without modifying the global figure under Settings, you can set this on an individual trigger.
The duration you set must be longer than the account setting, so you may need to reduce the account-level setting accordingly.
To prevent a trigger from sending for a specified duration after a purchase, you can use the following code in the Advanced box of the trigger:
result.proceed = true;
if (helpers.signalsInRecentMinutes(['t'], 60) > 0) {
result.proceed = false;
}
Change 60 to the number of minutes you want to exclude people from being sent the abandonment email.
Learn more in the Triggers section of the Help Centre.